Here they come… the millennials I mean… you better understand how to empower them! News taken from the TV (remember that thing?) on 3/14/16 at about 11:45
FittleBug’s creator Steve Mastio interviewed with others in December 2015 CleanFax Magazine article…
It’s more than Booking in Real-Time, it’s Marketing Automatically!
Automated Email Notifications – Set ’em & Forget ’em
Now you don’t have to worry about merging your clients with outside Email Marketing tools like MailChimp, AWeber, or Constant Contact…with the new version of FittleBug it’s as easy as set ’em & forget ’em.
- Want to customize your own Booking Notifications, Personal Thank-You emails, Appointment Reminders, Holiday Specials…. DONE!
- Want these emails to fire out 24/7 based on triggered events like 24 hours prior to each appointment or 9 months after one… DONE!
- Want to personalize each one with first, last or full name; appointment date, job start time, order details like date, time and services chosen…DONE!
- Do you already have template emails in other programs? In seconds they can be imported in to the FittleBug Automated email program… DONE!
Assign Any Category to a Truck/Person
- Do you service a certain item that can only be performed by certain trucks or people because of equipment or skill set needed and you only want to allow consumers to view and choose those trucks/people’s time… DONE!
Point of Choice Information Assistance
We’ve all done it – we get ready to chose something online and wonder if we are choosing the correct thing. Confusion causes Resistance!
- Want the ability to give the consumer more information at the exact time they are trying to evaluate their choices, without making them open more browsers… DONE!
- Want to present an image of the choices so they can see differences… DONE!
- Want them to be reminder of things that are on your company website… DONE!
- Embed a video to really make it easy to understand… DONE!
- Do you have a lot of clients that use iPhones, Android Phones, or Tablets… Done!
Take a look on your phone by typing in: http://demo.fittlebug.com
On the Administration Side of FittleBug…
- We have redesigned the scheduling layout for even better consumer usability and allowing the calendar to load even faster… DONE!
- We now have the ability to Create and then Hide Categories/Subcategories… Why you say… Now you can create Promotions tied to saved quotes and hidden items. For Example, by creating a subcategory called: “Promo:Upholstery-Free Deodorizer” , you can hide this from all consumers viewing , yet just give the Promo code to those you want. They will see the Free promotion when they put in the Promo Code… Done!
INTEGRATION WITH SERVICE MONSTER
FittleBug instantly syncs calendars with ServiceMonster, reducing administration time, cost and frustration of double entry.
Both Steve Mastio (maker of FittleBug) and Joe Kowalski (maker of ServiceMonster) strive to bring empowering products to the carpet cleaning industry. With the latest version of FittleBug consumers can book you online and NOW all the information flows immediately into your ServiceMonster software. Don’t worry about having to update both calendars. If you need to change the time or date of an appointment in ServiceMonster, it automatically updates your online calendar of availability to the consumers on FittleBug. If you don’t have or need Service Monster, just keep track of your appointments with the FittleBug calendar.
Think how nice it would be to just clean and not worry about administration scheduling.
The FittleBug calendar is ALWAYS in sync with your internal ServiceMonster Calendar, so there is no chance for double booking or need for double entry.
CleanFax Magazine – The Power of Software
Jeff Cross, Sr. Editor of CleanFax Magazine writes about Software that can assist carpet cleaners with running their business and the importance of staying up to date. Mentions BusinessBridge and FittleBug Real-Time Scheduling as a leading technology for online scheduling.
Quoted about FittleBug in CleanFax Mag
Steve Mastio was quoted in CleanFax magazines July 2012 edition “Business Building Tools”
BusinessBridge Owner catches eye of National Press
Steve Mastio, a 51-year-old entrepreneaur who owns Business Clean Inc., is seeking investment from a crowdfunding website to launch a new web-based business.
St. Charles Patch originally featured Mastio’s project, FittleBug, in August. FittleBug is a tool developed by Mastio for booking everyday services online. Once a business is set up with FittleBug, customers can use it any time of the day to schedule a service exactly when they want it done. Mastio said it eliminates the need to wait in line or track down an employee over the phone.
FittleBug, ServiceMonster make job scheduling easier
Job scheduling just got a whole lot easier. FittleBug now syncs calendars with ServiceMonster,
Carpet Cleaning Forum Post
This client shares his early success having FittleBug. Sometimes having the courage to change is not considered courage, but business sense.
An enormous change is about to hit this $15 billion industry
Accounting Today, Gene Marks
Today’s Software Solutions
When your company needs an edge, these options are the answer.
A solution? Making sure your website has an online scheduling tool that gives your customers the ability to make their own appointments. Convenience like this means you won’t miss those valuable jobs that often go to the first company to answer the telephone.
Steve Mastio of BusinessBridge Inc., which operates the “FittleBug” online scheduling tool, believes in “empowering” the customer so they are in control.
BusinessBridge Selected for TechWeek Launch Contest
BusinessBridge Inc., “Maker of FittleBug Real-Time Scheduling” has been chosen to compete among other technology companies in the up-coming TechWeek/Chicago on Thursday 6/26.
Techweek is a seven-day conference, expo and festival where entrepreneurs, tech visionaries and thought leaders meet to enable the innovation ecosystem in the cities of Chicago, Detroit, Los Angeles, Miami and New York. Techweek curates compelling programming that allows a global spotlight to shine on each ecosystem and its leaders. Past speakers include Rahm Emanuel (Mayor, Chicago), Travis Kalanick (CEO, Uber), Craig Newmark (Founder, Craigslist), Barney Harford (CEO, Orbitz), Dan Gilbert (Founder, Quicken Loans), Peter Diamandis (Founder, X PRIZE) and Pitbull (World renowned musician). The Techweek expo has gathered more than 200 sponsors, including companies such as Google, Groupon, Microsoft, Motorola, Redbox, Uber and WordPress. The after-parties at Techweek have become famous for events like the Bootlegger’s Ball, attracting sports teams such as Stanley Cup Champions the Chicago Blackhawks and for hosting entertainers like Calvin Harris.