FAQs
Creating a Customer-Centric Organization
As the economy turns around, customer-centric organizations will be best equipped to take advantage of growing consumer confidence, as they will have the best understanding of the needs and wants of their audience.
The Reality of the Working Women – 1.5M but worth it
She spends more time doing home related stuff at work than work related stuff at home. There is a Fascinating Chart breakdown of how much time she spends on various activities during a day. She’s a powerful moving market you BETTER know how to reach – on her time!
Built in Travel Distance Charge
We know that it costs you more money to travel to the perimeter of your service area than it does to go around the block, so we built into the zip code functionality the ability to add a travel charge to every zip code you desire, and have that charge spread out over the items that the consumer chooses to have you clean. For example – If you offer a package that is normally $199 and you want a travel charge of $20 added to zip code 12345, then FittleBug would display it as $219 for that zip code. If they chose additional items the cost would be spread out over the items reducing the cost of each items with every item they choose, but NEVER charging more than the $20 travel charge, and NEVER displayed as a Travel Charge. This hidden approach is an optional feature and of no additional cost to you. Take a look…
Consumers can spread the gospel through Social Media with No Effort
We call if S.A.F.E., and it stands for Safe A Friend Effort. With one click of their mouse they can tell their friends, family, and anyone they communicate with online about the great values of your company. They earn credit values, determined by you, that are automatically applied to their next online booking when their referred friends become clients of your company. They can choose to tell them through Email, Facebook,Twitter, LinkedIn or Google +. Click here to see a demo .
What Industries can use FittleBug?
We designed FittleBug to be flexible and extensible in its design and implementation. FB is for any industry looking to allow 24/7 booking of their services that can answer the following questions:
Do you know where your services come from? (zip codes, etc)
Do you want to market to consumers 24/7?
Do you know what each service items cost and how long it takes?
Do you believe that consumers are migrating to the internet to secure services?
FittleBug instantly syncs calendars with ServiceMonster, reducing admin time, cost and double entry.
With the latest version of FittleBug consumers can book you online and NOW all the information flows immediately into your ServiceMonster software. Don’t worry about having to update both calendars. If you need to change the time or date of an appointment in ServiceMonster, it automatically updates your online calendar of availability to the consumers on FittleBug. If you don’t have or need Service Monster, just keep track of your appointments with the FittleBug calendar. Take a look…
FittleBug, ServiceMonster make job scheduling easier
Job scheduling just got a whole lot easier. FittleBug now syncs calendars with ServiceMonster,
What is FittleBug?
FittleBug is a Real-Time Scheduling tool that allows businesses to be able to marketing themselves and their services 24 hours a day and book consumers service request around the clock, much like hotel booking or airline scheduling. It’s a One-Click Social media referral tracking tool. Consumers can Book you and Be Done in one session. No more telephone tag or email tag. Here’s how one client puts it:
People get online to complete things – NOT to continue them!
Prospective clients are always asking me how FittleBug is different than other software on the market. My answer is always it’s real-time, but I’m not really sure that they know what that means. Real-Time means “Your Time”, not when they want you to be free and available for service, but when you actually ARE available. Down to the minute availability. There is certainly a lot more to FittleBug than Real-Time, but let’s leave the instant social media marketing and automated marketing features out of this message. I want to talk about why it’s relevant to offer real-time chooses to your market.
Who’s your market? Over 80% of the decision to secure a carpet cleaner are made by woman; and if it’s man behind that reaches out, the decision was probably still decided by a woman! Lol It’s not the 50’s anymore… woman work at least 50% of the labor force today. Do you think that they are busy people? You bet they are! It’s been said that the second most important thing to a woman, behind their family, is time.
So how is FittleBug (FB) helping woman’s time differently than other programs on the market? FB was designed to allow you to customize the time it takes to do each and everything that you do down to the minute. It empowers her to easily choose “exactly” what she wants you to do, see down-to-the-minute how long you’ll be in her house and complete the task all without ever having to pick up a phone, fill out a form or send an email inquiry. Most programs just allow you to Package items together as an option or individual items only to allow blocks of time. It would be like comparing flights times from Chicago to Milwaukee (about 60 miles) with Chicago to San Francisco (about 2,100 miles). If given the same amount of time to get the passengers to the destination, there would be plenty of *%#@$ed off people once they landed in San Francisco. Minutes matter to busy people, minutes add up and minutes mean money to a service provider. Having the ability for consumers to NOT HAVE TO sit around and wait all AM or PM, or even for 2 or 3 hour slots is empowering everyone. Watch a quick video on the subject.
People get online to complete things – NOT to continue them. FittleBug empowers both ends of the value chain. It empowers both the consumer and the service provider with real-time savings and instant automated marketing. Drop us a line or check out more information at www.businessbridge.com .
Merry Christmas and Happy Holidays!
Steve Mastio
Maker of FittleBug
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