Screen of Death – What is it?
To a programmer or systems analyst it’s a code error page. To a consumer it’s when they see after taking the time to think about and place data online for a service they want performed thinking that the task is complete! Question: Do consumers (you) go online to continue things or compete things? I would […]
Head to the Gap… as the kids say!
No not for the latest fashion with holes ripped out of your jeans, but the GAP between what people have and what they want in life. I recently came across a study done by GetApp Labs and their parent company Gartner Research. Although these charts were interesting, they got me to thinking about the gap […]
Client Highlight Time…
Carpet Pro Cleaners of North Carolina Owner Wesley Stone has had FittleBug for about 16 month now and has been able to secure 855 Online FittleBug order for total sales of $166,880 (as of 7/16/18). He obviously is having some great success, but I wanted to share some of his techniques so others can […]
From Hearing on the phone to Sight on your Site
I’ve been wanting to write this blog for a long time now. Part of our job at FittleBug is to help newbies to the whole real-time booking thing understand their audience better. Cause they’z different in the senses they use to evaluate your services. When a prospect calls you on the phone it’s your voice […]
What’s your Goal in Business?
Is it to have more sales, to make more money, to stay busier? Yes, Yes, and Yes. Why do people choose to have Online Scheduling? It’s funny how things change and change quickly! I remember when I was still building FittleBug Real-Time Booking. The talk of the carpet cleaning industry was “Should I put my […]
Done… The Ultimate Conversion
The Future for Service Providers Marketing: Empowerment & Conversion! You can do all the marketing approaches that you want, spend as much money as you desire, but if the actions don’t turn into conversions – it was a waste! By conversions I mean an actual sale on the books. Marketing used to be “How can […]
Blocks of Time vs Down to Minute
Ever wonder what you’re missing by having “Block of Time Window” Scheduling options vs Down to the Minute? We did, so we did the calculations before we ever started coding FittleBug. Below you can clearly see based on certain conservative estimates that if you’re booking is blocks of time and not allowing for the actual […]
Change Should be a Four-Letter Word!
Actually it is, but I’ll get to that! Years ago I blogged about “Change is a Coming”. Well… it’s here and roaring done the track. Everywhere you look people are looking for faster more convenient features to their lives… and they’re getting it! Waiting for the gas guy to come fill the tank became a […]
Be Daring – Be Different – Be First
We have this saying in our office to remind us that being different in the business world is often the key to success, but you still have to sell your differentiality. If you are different enough, often times all you have to do is “Tell em – Not Sell em”. We have clients that are like us […]
Looking back in the Rearview Mirror
Today I caught myself thinking about what I “originally thought” results would be for our FittleBug Clients and then what really occurred over the last 6 years. I also thought I would share some of my surprises and challenges today and going forward. My biggest surprise was the time of day that consumers are booking […]